Floater Bank Customer Service Representative

Houston, TX

Post Date: 00/00/0000 Job ID: 35334 Job Title: New Accounts

Banking Client is looking for a Customer Service Representative to float between their West Houston and Meyerland branches! This is a temp-to-hire opportunity. The ideal candidate must know new account documentation, IRA's, CD's, and will serve as a backup Teller as needed. M-F only! No weekends! Pay dependent upon experience.

  • Minimum of 1 year of new accounts experience in a financial institution
  • Minimum of 1 year of teller experience in a financial institution
  • High School diploma or GED
  • Computer proficiency with working knowledge of Microsoft Office Suite applications
  • Must be able to work during branch hours of operation
  • Ability to adapt to changing work envirionment
  • Courtesy, tact and diplomacy when interacting with members
  • 10-key calculator and computer keyboard by touch
  • Must be detail oriented and possess time management skills
  • Must have good interpersonal and communication skills
  • Being a team player is vital

Primary Responsibilities:
  • Open new accounts, including but not limited to (checking, savings, CD's, IRA's, Business)
  • Admit customer to safe deposit box as needed
  • Receive checking and savings deposits, verify cash and endorsements, request and verify proper identification for cash back, and issue receipts of deposit.
  • Balance cash drawer daily in accordance with established policies and procedures
  • Participate in branch opening/closing rotation schedule
  • Assist with balancing vault and ATM as needed
  • Communicate in a courteous and professional manner in person and over the phone
  • Gain knowledge of and promote bank products and services
  • Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
  • Occasional lifting and manuevering of coins up to 25 lbs may be required
  • Follow all bank policies and procedures.


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