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Card Operations Fraud Specialist

Houston, TX 77094

Posted: 11/26/2024 Job Number: 5669 Pay Rate: 23.00

Job Description

Exciting Card Operations Fraud Specialist Opportunity!
Are you passionate about safeguarding financial assets and delivering exceptional customer support? Step into a key role where you’ll use your analytical skills to fight fraud, protect accounts, and make a real impact every day!
Why Join Us?
As a Card Operations Fraud Specialist, you’ll work in a fast-paced, collaborative environment where your attention to detail, problem-solving skills, and dedication to integrity will be celebrated. We offer the opportunity to grow professionally while contributing to cutting-edge fraud prevention initiatives.
What You’ll Do:
  • Investigate and resolve debit card claims and disputes, minimizing losses while adhering to Regulation E requirements.
  • Analyze fraud patterns, make recommendations to enhance security, and provide fraud analytics to management.
  • Coordinate debit card cancellations, replacements, and account maintenance with precision.
  • Oversee chargebacks, arbitration, and fund recoveries while engaging with merchants and law enforcement agencies.
  • Perform reconciliations, balance general ledgers, and provide accurate financial reporting.
  • Partner with branches, departments, and vendors to provide operational support and ensure compliance with industry standards.
What You’ll Bring:
  • Experience: Proven background in financial services, debit card fraud investigations, and chargeback processing (MasterCard experience preferred).
  • Technical Skills: Proficiency in Microsoft Office, with Excel expertise for data analysis. Familiarity with platforms like FINBOA is a plus!
  • Analytical Ability: Strong reasoning and investigative skills to detect fraud trends and recommend proactive solutions.
  • Communication: Exceptional written and verbal skills to engage effectively with members, team members, and external partners.
  • Organization: The ability to manage multiple priorities, meet deadlines, and excel in a dynamic environment.
Be the Change. Protect the Future. Apply Today!
If you’re ready to be a trusted guardian of financial security and take your career to the next level, we want to hear from you. Join a team that values excellence and collaboration.

Meet Your Recruiter

Tifani Watson
Business Development Manager

Tifani joined FiStaff in March 2022. She has a background in recruiting and a passion for assisting candidates in finding their best job fit. In her current role as Business Development Manager, Tifani works diligently to provide our clients with customized staffing solutions that cater to the unique needs of each organization we serve. Tifani exhibits strong knowledge and understanding of each category of organization we partner with, including banks, credit unions, mortgage companies, and accounting firms. She thrives on continued education and is dedicated to staying up to date with industry trends so she may better serve her clients.

Tifani was born and raised in Northeast Houston. In 2021, she graduated from Texas A&M University as a third-generation Aggie with a BBA in Business Management. Tifani grew up surrounded by a family of musicians and loves to play the drums and piano. She enjoys evening walks with her husband and Goldendoodle, Auri. On the weekends, Tifani is always looking for ways to keep busy and often dives into home DIY projects. 

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About Houston, TX

Discover exciting job opportunities in the vibrant region around Houston, Texas! Known for its thriving economy, diverse industries, and endless growth prospects, Houston offers an enticing landscape for career-minded individuals. With world-class museums like the Museum of Fine Arts and a rich culinary scene showcasing Tex-Mex delights, BBQ joints, and food trucks serving up local flavors, Houston is a melting pot of culture and creativity. Home to the renowned Space Center Houston, the historic Astrodome, and professional sports teams like the Rockets and the Astros, this region exudes energy and excitement. Embrace the charm of this dynamic area while exploring job listings that could lead you to a fulfilling career right here in Houston!
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