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Credit Union Collector

Sugar Land, TX 77479

Posted: 09/11/2024 Industry: Banking/Credit Union/Mortgage Job Number: 5637 Pay Rate: 19.00

Job Description


Credit Union Collector

At our Credit Union in Sugar Land, we're more than just a financial institution—we're a trusted partner in our members' financial journeys. We’re committed to fostering a supportive and collaborative work environment where your skills and contributions make a real impact.

Role Overview: We are seeking a dedicated and proactive Member Account Specialist to join our dynamic team. In this role, you'll be the key player in managing delinquent loan accounts, collecting overdue payments, and minimizing financial losses. Your efforts will directly contribute to the financial health of our members and our credit union.

Key Responsibilities:
  • Engage and Resolve: Contact members with delinquent or negative account balances via phone and mail, working to understand their financial situation and develop solutions.
  • Strategic Analysis: Assess the financial status of delinquent borrowers and make informed recommendations, including repossessing collateral when necessary.
  • Thorough Documentation: Keep detailed records of all interactions and collection activities, ensuring accurate and comprehensive reports.
  • Reporting: Prepare and present reports on account statuses and collection activities as assigned.
  • Legal Insight: Provide testimony at legal proceedings when needed, representing the credit union’s interests.
  • Trend Analysis: Inform management about emerging trends in loan underwriting that could impact delinquent or charged-off loans.
  • Additional Duties: Perform other tasks as assigned to support the team and credit union's goals.

What We’re Looking For:
  • Experience: 6 months to 1 year of experience in a similar role preferred.
  • Education: High School Diploma or GED required.
  • Skills: Excellent communication and negotiation skills, with the ability to handle sensitive situations with professionalism and empathy.

Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Meet Your Recruiter

Caroline Harper
Recruiter

Caroline is a passionate recruiter who is dedicated to helping candidates not just find jobs, but meaningful and fulfilling career opportunities. Caroline is a proud member of the Fighting Texas Aggie Class of 2022, with a BS in Communication and a minor in Psychology. Shortly after graduating, she joined the FiStaff team in May of 2022. She cares deeply for her candidates and clients, focusing on job fits that will ensure their long-term success.

Caroline grew up with her parents and two older siblings in Spring, TX. In her free time, Caroline is very involved in her music and loves to sing and play guitar. She enjoys relaxing and reading by the pool. Caroline also loves spending time with friends and family anytime she gets the chance. 

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About Sugar Land, TX

Dive into exciting job opportunities in the vibrant community of Sugar Land, Texas! Nestled in the heart of Fort Bend County, Sugar Land offers a perfect blend of urban amenities and small-town charm. This thriving city boasts a booming economy, top-notch schools, and a rich cultural scene with attractions like the Sugar Land Town Square, Smart Financial Centre, and the Fort Bend Children's Discovery Center. Indulge in the diverse culinary scene, catch a performance at the Sugar Land Auditorium, or explore the scenic Cullinan Park. Join us in discovering the endless possibilities for growth and success in Sugar Land. Explore our job listings now and kickstart your career in this enchanting Texan gem!
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