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Customer Service Representative

Galveston, TX 77550

Posted: 08/22/2024 Industry: Banking/Credit Union/Mortgage Job Number: 5627 Pay Rate: 16.00

Job Description

Job Title:                            Customer Service Representative

Department:                       Deposit Operations

Reports to:                          Operations Supervisor

Minimum Experience:       1 year banking, customer service and/or related background; call  
                                              center experience a plus.

Education:                           High school diploma

Skills and Abilities Required:  Excellent communication and interpersonal skills; Service oriented and ability to problem-solve; PC skills and proficiency with Microsoft Office; Ability to work in a team environment and independently; Ability to represent the bank in a courteous and professional manner.

Summary Statement of the Job:  The Customer Service Representative will be responsible for providing quality service through customer interactions via phone, online banking, chat and/or e-mail.  This position will assist customers with various banking needs in a timely and efficient manner. 

Other Duties and Responsibilities:  All other duties as assigned by the Deposit Operations Supervisor and/or the Assistant Deposit Operations Supervisor.

Meet Your Recruiter

Caroline Harper
Recruiter

Caroline is a passionate recruiter who is dedicated to helping candidates not just find jobs, but meaningful and fulfilling career opportunities. Caroline is a proud member of the Fighting Texas Aggie Class of 2022, with a BS in Communication and a minor in Psychology. Shortly after graduating, she joined the FiStaff team in May of 2022. She cares deeply for her candidates and clients, focusing on job fits that will ensure their long-term success.

Caroline grew up with her parents and two older siblings in Spring, TX. In her free time, Caroline is very involved in her music and loves to sing and play guitar. She enjoys relaxing and reading by the pool. Caroline also loves spending time with friends and family anytime she gets the chance. 

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About Galveston, TX

Ready to embark on a career journey in the vibrant city of Galveston, Texas? Explore our job opportunities in this charming coastal town that boasts a rich history, stunning beaches, and a thriving arts and culture scene. From visiting the historic Pleasure Pier or catching a show at The Grand 1894 Opera House, to savoring delicious seafood at local eateries like Gaido's Seafood Restaurant, Galveston offers a unique blend of attractions. Join our growing community and experience the allure of this bustling port city with endless opportunities for personal and professional growth. Dive into our job listings today and make Galveston your next career destination!
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