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Member Account Specialist (Collector)

Sugar Land, TX 77479

Posted: 03/27/2024 Industry: Banking/Credit Union/Mortgage Job Number: 5526 Pay Rate: 19.00

Job Description

Credit union in Sugar Land is looking for an Account Resolution Specialist to join their team. This position will be responsible for controlling delinquent loan accounts, collecting delinquent loan payments, recovering collateral, and minimizing losses on negative accounts.


Primary Duties:
  • Contact delinquent and negative account balances by phone and mail
  • Analyze financial situation of delinquent borrowers; make recommendations to repossess collateral when other arrangements to bring loan current are unsuccessful
  • Document all contacts with detailed notes and reports on collection activity
  • Prepare reports as assigned
  • Testify at legal proceedings as needed
  • Inform management of trends in loan underwriting contributing to delinquent/charged-off loans
  • Other duties as assigned


  • Six months to one year of similar experience
  • High school diploma or GED
  • Strong communication skills
  • Strong organizational skills



Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Meet Your Recruiter

Caroline Harper

Caroline is a passionate recruiter who is dedicated to helping candidates not just find jobs, but meaningful and fulfilling career opportunities. Caroline is a proud member of the Fighting Texas Aggie Class of 2022, with a BS in Communication and a minor in Psychology. Shortly after graduating, she joined the FiStaff team in May of 2022. She cares deeply for her candidates and clients, focusing on job fits that will ensure their long-term success.

Caroline grew up with her parents and two older siblings in Spring, TX. In her free time, Caroline is very involved in her music and loves to sing and play guitar. She enjoys relaxing and reading by the pool. Caroline also loves spending time with friends and family anytime she gets the chance. 

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About Sugar Land, TX

Dive into exciting job opportunities in the vibrant community of Sugar Land, Texas! Nestled in the heart of Fort Bend County, Sugar Land offers a perfect blend of urban amenities and small-town charm. This thriving city boasts a booming economy, top-notch schools, and a rich cultural scene with attractions like the Sugar Land Town Square, Smart Financial Centre, and the Fort Bend Children's Discovery Center. Indulge in the diverse culinary scene, catch a performance at the Sugar Land Auditorium, or explore the scenic Cullinan Park. Join us in discovering the endless possibilities for growth and success in Sugar Land. Explore our job listings now and kickstart your career in this enchanting Texan gem!