Member Account Specialist (Collector)

Sugar Land, TX 77479

Posted: 04/19/2023 Industry: Banking/Credit Union/Mortgage Job Number: 5125 Pay Rate: 19.00

Job Description

Credit union in Sugar Land is looking for an Account Resolution Specialist to join their team. This position will be responsible for controlling delinquent loan accounts, collecting delinquent loan payments, recovering collateral, and minimizing losses on negative accounts.

Primary Duties:
  • Contact delinquent and negative account balances by phone and mail
  • Analyze financial situation of delinquent borrowers; make recommendations to repossess collateral when other arrangements to bring loan current are unsuccessful
  • Document all contacts with detailed notes and reports on collection activity
  • Prepare reports as assigned
  • Testify at legal proceedings as needed
  • Inform management of trends in loan underwriting contributing to delinquent/charged-off loans
  • Other duties as assigned


  • Six months to one year of similar experience
  • High school diploma or GED
  • Strong communication skills
  • Strong organizational skills




Meet Your Recruiter

Caroline Harper

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