Member Service Representative - Imperial

Sugar Land, TX 77478

Posted: 01/13/2023 Industry: Banking/Credit Union/Mortgage Job Number: 4844 Pay Rate: 17.00

Job Description

Primary Duties:
  • Assist members with opening and closing all types of accounts
  • Process wire requests
  • Handle card issues, disputes, stop payments and all other member service functions
  • Answer questions about products and services and resolve problems
  • Interview member loan applicants to develop information concerning their loan needs, earnings, and financial condition; provide loan application to Loan Officer for completion
  • Acts as member's advocate in offering credit union products and services
  • Assist members with opening, changing, closing and accessing safe deposit boxes in branches where service is offered
  • Complete other duties as assigned

  • 1 – 3 years of teller experience in a financial institution
  • 1 year of experience opening checking and savings accounts in a financial institution
  • A high school diploma or GED required
  • Customer service focus
  • Excellent computer and verbal and written communication skills




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Tifani Watson

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