Member Service Representative - Imperial

Sugar Land, TX 77478

Posted: 05/03/2023 Industry: Banking/Credit Union/Mortgage Job Number: 5154 Pay Rate: 17.00

Job Description

Elevate Your Career: Member Service Representative

Are you ready to be the guiding light for members seeking exceptional financial services? Join our team as a Member Service Representative and make a difference in the lives of our valued members. If you have a passion for providing unparalleled service and advocating for members' needs, this is your opportunity to shine!

Key Responsibilities:
  • Versatile Support: Assist members with various needs such as opening and closing accounts, processing wire requests, managing card issues, handling disputes, stop payments, and other member service functions.
  • Financial Guidance: Interview member loan applicants, gathering information to facilitate loan applications to our Loan Officer team.

  • Champion of Services: Advocate for our members by offering a range of credit union products and services tailored to their needs.
  • Safe Deposit Services: Help members with safe deposit boxes, ensuring accessibility and security.

  • Problem Resolution: Resolve member inquiries in a friendly, accurate, and timely manner, leaving a positive impact.
  • Professional Atmosphere: Create and maintain a courteous and friendly atmosphere for members and colleagues.

Why Choose this opportunity?

Impactful Work: Your role directly impacts members' financial well-being, allowing you to make a positive difference.

Growth Opportunities: We provide avenues for professional development and growth within our organization.

Positive Environment: Join a team that values hard work, professionalism, and a friendly approach.

Ready to Begin Your Journey?
If you're excited to bring your skills and dedication to a workplace that values excellence and exceptional service, we invite you to apply now. Elevate your career as a Member Service Representative and embark on a rewarding path of growth, service, and impact!

Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Meet Your Recruiter

Caroline Harper

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