Take the Next Step in Your Career With Us!
Join our team as a Member Services Representative and be the friendly face that members rely on for financial guidance and everyday banking support. Whether you're opening new accounts, answering questions, or providing expert service with a smile, you'll be at the heart of a welcoming and supportive team. If you're detail-oriented, proactive, and love providing excellent customer service, this opportunity could be your perfect fit.
Member Services Representative
 Sugar Land, TX | Full-time | Banking & Financial Services
Why Work With Us:
• Friendly, member-focused work environment where your service makes a real impact
• Competitive pay, supportive leadership, and ongoing training opportunities
What You'll Do:
• Welcome and assist members with everyday banking needs—both in person and by phone or email
• Open and manage new member accounts, ensuring accurate setup and support
• Respond to member inquiries, resolve issues, and provide expert guidance
• Support with plastic card services, including card ordering and troubleshooting
• Promote relevant credit union products and services tailored to member needs
• Maintain confidentiality and ensure compliance with all banking regulations
• Act as Backup Teller when needed—handling deposits, withdrawals, payments, and cash transactions
What We’re Looking For:
• At least 2 years of experience in customer or member service, preferably in a financial institution
• Strong cash handling skills and attention to detail
• Experience with Fiserv/DNA core systems is a plus
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a close-knit team
• Calm under pressure, highly organized, and capable of juggling multiple tasks
• Committed to maintaining confidentiality and upholding high ethical standards
Ready to Land Your Next Great Role?
Apply now and let our recruiting team help you take the next step in your career!
#memberservicesjobs #memberservicesrepresentativejobs #bankingjobs #customerservicejobs #hiringtoday #Fistaffcareers #gethiredfast #NowHiring #ApplyToday #CareerOpportunity #Jobsin[City]
Note: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
